Privacy Policy

When you use our enquiry or feedback forms, we may collect your name, contact details (such as email and phone), preferred location and any information you choose to include in your message.

We collect this information to respond to your enquiry, answer questions about available accommodation, and follow up on feedback or complaints.

We use your information only for the purpose it was provided. We take reasonable steps to keep it secure and to limit access to those who need it to assist you.

We do not sell your information. It may be shared with team members involved in responding to your enquiry, or where required by law.

You can ask us to access or correct the personal information we hold about you by contacting us on 1 300 626 242.

If you have a concern about how we have handled your personal information, please contact us on 1 300 626 242 and we will respond to your complaint.